Although there is an ample amount of research material online that you can sift through, nothing can substitute for an intelligent discussion with a loan professional. Give us a call or fill out one of our online applications and we will call you! As professional mortgage bankers we differ greatly from a savings bank. Our decision to lend is not restricted by the type of portfolio we hold, and instead allows us to bring together the vast availability of loan types from the entire mortgage market. We can make decisions quickly and have the power to complete the process in days, not weeks, because our lending staff is all on site. If we cannot place a loan with our product line, we can also act as brokers and present your loan scenario to multitudes of banks, both nationwide and local, and evaluate their loan products for best-fit in each individual situation. As experienced professionals, we know just how to structure a loan for you to ensure a smooth, hassle-free process. We will continue to restructure you loan to find you an approval on a loan that suits you.

When we talk with you, we will use the information that you have provided to gain a true understanding of your goals and individual scenario to guide and inform you about the market. Your information will be input into an industry standard Uniform Residential Loan Application (Form 1003) that may be submitted to our Underwriting team later in the process. Our core business relies upon personal referrals in the states in which we do business, so you can count on our friendliness and professionalism as well as our depth of knowledge, skill, and competitive business practices. Connect with MMC and begin to see what service is all about!

Due to the lending environment, one of the most important information tools available to loan professionals to evaluate loan eligibility is the Credit Report. In order to provide high standards of service we request approval to “pull” a credit report for all potential applicants through a credit report provider. Please don’t worry if you have already let another company pull your credit report. The credit bureaus have made changes over the past years so as not to penalize consumers for “shopping around.”

After successfully pulling your credit report(s), we will review your credit in detail with you in an attempt to explain the significance of the credit scores and verify any other items of material importance. If you are purchasing a home and we feel that you have a good chance of qualifying for a loan based on the information we have evaluated so far, we will issue you a Pre-Qualification Letter. If you would like, we will also provide you with a copy of your credit report. Sometimes there are discrepancies and errors on credit reports. If this is the case, we will work with you to get a credit supplement to fix those errors. If necessary, we may also be able to refer you to a reputable credit repair company.

If you have decided that you will not authorize us to review your credit, our ability to provide services to you will be drastically diminished. If it is a question of trust, please make yourself more comfortable by reviewing our Privacy and Security Policies. Please rest assured that we take our business seriously and refrain from blindly quoting interest rates to get customers in the door. If we feel our services will be beneficial to you after a complete review of your goals and individual scenario, then we will most certainly present you with competitive options!

Now that we have connected with you, reviewed your goals and individual scenario, and determined that we can provide you a valuable service, we will go to work researching potential loan options. In our research, it is important to us to fulfill your goals, and sometimes we may find a fit with several alternative loan options. Rest assured, we will present options that we feel you might find interesting or might open your eyes to the wide spectrum of lending, but ultimately we are most concerned with getting you the loan that YOU want. To this extent, we find that evaluating options may lead you to a new understanding of your needs and goals.

We will objectively review the pros and cons of each optional loan parameter with you and discuss the corresponding range of interest rates. We will work together with you to increase your understanding of your options and how they affect you until you decide which loan is best for you. Once you have made that decision to move forward, our role as your ambassador will begin.

While many companies rush through this “connecting” phase of the loan process, we feel that establishing a strong foundation early enables us to put our best company resources together to complete the very challenging and time consuming tasks ahead in the loan process. It is our pleasure to make the process as smooth and efficient as possible for you. At this point in the process, we recognize that you may also be “evaluating your options” whether or not to work with a different mortgage company. Due to our sincere commitment to provide unparalleled service to each client, we ask that if you are planning to submit an application with other mortgage companies and simultaneously with us to please withdraw from working with us. As a company that creates revenue for itself based on the completion of services we would be unable to continue operating if our services are improperly usurped by individuals that do not intend to close with us. If we do part ways, we hope that you will please consider our services in the future, especially if you are not completely satisfied with the level of service you receive from our competitors.

Once your loan is submitted, one of our Loan Processors will be assigned to you. The Loan Processor will contact you initially to discuss your approval and loan status, as well as detail the requirements for final approval. Our Loan Processors are selected for their outstanding organization, communication, and multi-tasking abilities. Their responsibilities are most challenging as they manage literally hundreds of pieces of paper that they must request, collect, organize, inventory, and evaluate for each loan. Please get to know your Loan Processor and help to ensure that you deliver all necessary materials required to complete the Processing stage of the loan process.

Gathering all of the loan requirements necessary for a final approval is simple. Your Loan Processor will work with a multitude of companies and individuals to complete a final loan file ready to deliver to the Underwriter. An example of the relevant parties to the loan that the Loan Processor must set in motion and orchestrate may include: borrower, co-borrower, borrowers’ real estate agent, borrowers’ attorney, appraisal company, flood certification company, title insurance company, homeowner’s insurance company, credit report company, escrow agent, and the Underwriter. The Loan Processor must be able to gather and evaluate the documents resulting from these requirements in a timely fashion, while also maintaining a cordial relationship with all parties.

You can provide significant help by returning any messages that the Loan Processor leaves with you, ensuring delivery of any documents that are required of you, agreeing to meet any housing inspection and appraisal visits early in the process, and by being generally responsive and understanding of the amount of time it sometimes takes to request and receive a single document from a relevant party to a loan.

Before the loan is ready to close, the final loan package with all required documents must be reviewed to gain your final loan approval. Assuming the Loan Processor has gathered all loan documents required, verified their contents for compliance with the loan guidelines, and organized them correctly, the final approval should be quickly attained from the Underwriter.

The completely underwritten file is now prepared for closing. If the interest rate on the loan has not been locked yet, your Loan Officer will contact you to do so. The date of the closing will be scheduled with you, the Lender, and the Escrow Agent. The Escrow Agent is the individual or company that will oversee the signing of the final closing documents and distribute funds from the Lender to the parties designated on the loan. The Escrow Agent prepares a legal form entitled the HUD-1 Settlement Statement that details the entire balance sheet of the loan transaction including all closing costs. If possible, you should attempt to get a copy of the HUD-1 Settlement Statement a few days before the closing. The Escrow Agent will be sure to communicate to you how much money, if any, you must bring to the closing table in order to close.

Be sure to be prepared to provide the closing representative with picture identification, Social Security Number, and any funds necessary for you to close. Please take into account that, occasionally, loan closings can be extremely complicated and run over the allotted time scheduled. After the documents are properly signed, the Escrow Agent will disburse all funds according to the HUD-1 Settlement Statement and record the new liens with your County Clerk.

If any issues arise at the closing table, please contact your Loan Officer or Loan Processor or the Branch Manager. We are very comfortable stepping in to further explain the loan closing instructions to the Escrow Agent or yourself, or to explain or correct any entries on the Escrow Agent’s HUD-1 Settlement Statement.

We hold tremendous value in your honest feedback. As a mortgage brokerage company, we are in a highly competitive industry. We are constantly developing and streamlining our business practices to continue to provide the best service to our clients. After all, we love the work we do… dedicating ourselves to guide American residents to the financial resources required to purchase a home or re-structure their real estate debt. We focus our continued development on the many evaluations we receive from our clients and our real estate partners. As our client, we welcome your comments and suggestions. Upon the successful completion of your loan transaction we will contact you in hopes that you will take a few minutes to tell us how we performed during the loan process and how you ultimately felt about working with us.

Our best tool of evaluation comes from our past clients’ willingness to refer family, friends, or colleagues to our services whenever it is discovered they have the need for a new mortgage. We strive to deliver you an unparalleled level of service in hopes that you will feel confident recommending us as the mortgage company of choice for your community.

Once your first loan is closed with us our real job begins! The mortgage market is in constant flux with interest rates moving upward, downward, and side-to-side. Our clients lives are also in constant flux, and new developments happen occasionally… career changes, moving to a new area, starting your own company, or a new baby on the way. Our professionals are people first, and we hope that the relationships you spark create lasting rewards. As mortgage specialists, we make it our duty to keep you informed on the status of the market so that you can successfully lower the amount of interest due on your loans, purchase another home, or turn some of the equity you have in your home into money you can use now to secure your future. As a past client you will enjoy a quick turnaround time to another successful transaction with the people that you trust. Rest assured, we will continue to provide unparalleled service to help you achieve your goals and pay the least amount of interest over time.